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Frequently Asked Questions
from our users
Through the Supplier Area section, you can fill out the portal affiliation request. Only companies duly registered with the Chamber of Commerce with a verified VAT number can become Needsteel suppliers after a brief verification by our staff to ensure the professionalism of the requesting supplier to the buyers.
Through the Buyer Area section, you can fill out the portal registration form. Only companies duly registered with the Chamber of Commerce with a verified VAT number will be able to use Needsteel after a brief verification by our staff to ensure the professionalism of the requesting buyer.
Nothing! The quote request is completely free and always will be.
No! No commission is required, neither from the buyer nor from the seller, on the amount sold.
The cost of NeedSteel depends on how many quote requests you want to open. The cost is 3 credits for each quote opened. Other services within the portal use credits, such as comprehensive credit reliability reports.
The cost of one credit is 1€+VAT each, but it's possible to purchase credit packages that offer quantity discounts. Credits can be conveniently bought through the portal in the dedicated section.
No! The quote request is completely free, and it always will be.
Of course! All these features are allowed by Need Steel.
None, unless different agreements are made with our sales representatives; they need to be purchased through the platform.
We try to keep the catalog as up-to-date as possible, but if the desired product is not found, you can use the product search bar by typing a more descriptive description. If it doesn't appear, please contact the technical department through the appropriate assistance button, and they will add it as soon as possible.
Certainly! Once you have purchased the quote right, all the contact details of the person requesting a quote will be available.
All responses to quotes should be submitted without transportation costs. NeedSteel, through its logistics department, will complete your offer by adding the costs to be borne by the customer. Once the sale is completed through the portal, Need Logistic will automatically handle transportation. Simply upload the DDT and, if necessary, an invoice into the designated space.
In the Customer Area section, you will see the estimated delivery date and the destination facility for the goods. For any information, you can contact our logistics department at the following contacts.
The transportation logistics service offered by NeedSteel is entirely at the customer's expense and is quantified based on the distance between the supplier and the customer. In any case, the comparison with all supplier offers already includes the supply + transportation cost.
This can happen if your request is specific, there are few suppliers in your area, or your credit rating may not convince suppliers. You can automatically reload the request by activating a new 3-hour timer, making your offer visible again to various suppliers dealing with your specific case.
Congratulations! You have made a sale. Prepare the goods by the date provided during the quote phase. NeedSteel will send your customer the order confirmation and the details you provided for payment. At that point, the logistics process will begin.
